Support

We are here to help.

Questions about your account, an order, your merchant profile, or the app? Reach out and we will get you sorted.

support@dezset.app

Business hours

9 AM to 9 PM, GMT+3

Response time

Usually within 24 hours

Common issues

Login or verification code issues
Order problems
Merchant approval
Product upload issues
Wallet and top-up questions
Report a bug

Before you email

To help us resolve things faster, include your phone number (the one on your account), your order or store reference if relevant, and a short description of the problem. Screenshots always help.

Email support